Von Anthony SalonOct 29, 2019 ● By Frisco STYLE
Hiring and maintaining an exceptional staff that cares for customers and shares company values is not an easy task. It must be approached and handled with expertise, care and an unmatched passion for hiring only the best. Kerry and Amy Hovland at Von Anthony Salon have mastered creating winning teams within their full-service luxury salon and have earned the Best of Business award in Hiring and On-Boarding.
“When Von Anthony Salon opened in 2009, we had a very specific mission and purpose: to raise the level of professionalism in our industry. Our first staff members were hand-selected and invited to join our team based on qualities and values we felt matched our mission statement,” Mr. Hovland shares.
In working to sustain the company culture, the Hovlands invest in their team and provide them with all of the resources and support they need to be successful. The company’s zero compromise to hiring like-minded professionals ensures that their commitment to guests will always be their first priority and that service levels will be consistently very high. The Von Anthony hiring process includes a rigorous interview process where candidates first meet with a salon manager. An initial first impression is gathered and it is determined if the candidate would be a good fit. From there, they are invited back to meet with the management team and move on to a working interview. New team members go through an orientation process that covers the employee handbook, dress code, employment agreements and expectations. All new team members are assigned a mentor to ensure a quick and easy transition into the company culture, and team members who end up service providers rotate between professional mentors and technical educators on a frequent basis so they can gather knowledge as quickly as possible.